IT Consulting Services

We have accumulated substantial experience implementing GenTax® for revenue agencies. We use a methodology that provides a roadmap for project activities and deliverables.

Our consultants assist with all aspects of an implementation project including:

• Planning and managing projects.
• Installing and configuring GenTax® and its companion products.
• Bridging gaps between unique agency requirements and GenTax®.
• Assisting agencies in leveraging our products to improve business processes.
• Converting data from legacy systems to GenTax®.
• Preparing training material and delivering business and technical courses.
• Integrating our products with other agency software and systems.
• Supporting and maintaining the production system.

Our software is currently processing over 600 program types in the following categories:

	Income Taxes		Unemployment Insurance
	Sales & Use Taxes		Employer & Business Taxes
	Excise Taxes		Natural Resource Taxes
	Fuel Taxes		Special Revenue Programs
	Licenses & Permits		Liquor Warehouse Mgmt.
	Gaming Licenses

GenTax® provides support for most administrative functions typically found in government revenue agencies, including:

• Integrated taxpayer registration.
• Issue, receipt, and processing of returns.
• Receipt and processing of payments.
• Managing and collecting outstanding debt.
• Approval and issue of refunds.
• Revenue accounting, reporting, and tracking.
• Audit work flow management.
• Management of outbound correspondence.
• Defining and managing work items and steps to complete tasks.
• Indexing and retrieval of images.
• Management of system users, groups, and supervisors.
• Integration with the Web, including Web filing.
• Identifying and pursuing non-filers and under-reporters.